Analytics - Page № 2

The churn rate in the SaaS industry is one of the key metrics for companies that provide subscription-based services with regular payments. By calculating it, you can understand how many users refuse your product for a definite reason and develop a strategy for retaining them. Today, we will explain what the SaaS churn rate is, how it is measured, what it should be, and how to optimize this indicator. SaaS Churn Rate Definition The churn rate for SaaS is the...

A bounce rate for email will help you analyze the effectiveness of your mailings. It will show what percentage of recipients did not receive or could not access the company's marketing materials. By reducing the bounce rate, you can increase the conversion rate and return on advertising, ultimately leading to better financial results.  We will explain in detail what email bounce rate is and why it is important for businesses. The article also provides examples of strategies you can use...

Using built-in analytics functionality or an external service, you can track Shopify KPIs to measure the effectiveness of your business. Using these indicators is easy — the main challenge is choosing the right metrics and integrating them into an interconnected system.  In this article, we'll explain what KPIs are, why they're so important, and what indicators you need to monitor your business performance.  What are KPIs KPIs on Shopify and other eCommerce platforms are key performance indicators. These quantitative metrics...

Customer lifetime value indicators are used in marketing to plan business development, optimize customer relationships, develop loyalty programs, and more. They can be ambiguous and difficult to calculate, but they can help you improve the accuracy and efficiency of analytics.  We will explain in detail what these metrics are, why they are so important, and how you can improve them. What is Customer Lifetime Value (CLV) Customer lifetime value is an expected profit that a business can get from a...

According to statistics, 88% of C-suite executives consider feedback data a critical decision-making tool. However, collecting customer feedback makes no sense without its subsequent analysis. By delving deeper into the first-hand insights you receive and intelligently interpreting them, you can make data-driven decisions. In this article, we will explain why and how to analyze customer reviews. We will also provide you with ideas, techniques, and helpful tools for automated customer feedback analysis. So, keep reading to get the most from...