"User Exit Survey" Pop-up Template to Collect Feedback

This pop-up widget is designed to help you understand why visitors are leaving your site, especially when they're about to abandon their session. It acts as an exit-intent survey, appearing just as a user is about to navigate away. The multi-step design starts by asking "Could you tell us what went wrong?" and offers a clear incentive: "Share your thoughts and get a free shipping promo code." This encourages users to provide valuable feedback. The initial step features a series of checkboxes for common reasons for leaving, such as "This is not what I'm looking for" or "The site was too slow or buggy," making it easy for visitors to quickly select an option. The prominent "CLAIM FREE SHIPPING" button serves as a strong call to action, not only for collecting feedback but also for potentially re-engaging the user and preventing abandonment. This widget is ideal for any e-commerce business looking to reduce cart abandonment, gather insights into user experience, and increase sales by offering a last-minute incentive.