Get a fast feedback loop to understand why shoppers don’t convert

Сollect real, actionable feedback at the moment shoppers are about to abandon their cart or exit your site to reduce bounce rates, understand pain points, and improve the overall customer experience.

Create high-converting popups in minutes by Claspo Popup Maker
  • +12-30%

    response rate

    on exit-intent surveys

  • +12-30%

    response rate

    on exit-intent surveys

  • up to

    45%

    of abandonment reasons identified

    from cart & checkout pages

  • up to

    45%

    of abandonment reasons identified

    from cart & checkout pages

  • +10-20%

    conversion uplift potential

    after fixing key friction points

  • +10-20%

    conversion uplift potential

    after fixing key friction points

  • real-time

    Shopify insights

    from high-intent shoppers

  • real-time

    Shopify insights

    from high-intent shoppers

  • +12-30%

    response rate

    on exit-intent surveys

  • +10-20%

    conversion uplift potential

    after fixing key friction points

  • up to

    45%

    of abandonment reasons identified

    from cart & checkout pages

  • real-time

    Shopify insights

    from high-intent shoppers

Capture feedback at the point of exit

Ask shoppers why they’re leaving right when it happens. This gives you the most honest, context-rich insights.

Understand cart and checkout friction

Identify blockers like unexpected shipping costs, pricing concerns, or complicated checkout flows — and fix them faster.

Turn insights into revenue

Use feedback to optimize product pages, pricing strategy, and checkout experience — leading to measurable conversion gains.

Key features

Key features

  • Single-question focus

    Game component

    Ask a clear question like “What’s stopping you from completing your purchase?” to maximize responses.

    Use game-like popups people instantly recognize — spin the wheel, scratch cards, memory matching, treasure hunts, slot machines, pick-a-gift, or seasonal ones.

  • Predefined answer options

    Incentive offer

    Include common Shopify-specific reasons (high shipping cost, long delivery time, just browsing, price too high) to simplify responses.

    Offer clear rewards — discounts, free shipping, or exclusive perks — in exchange for email. Well-structured incentives motivate signups while allowing you to control margins.

  • Incentive + promo code

    Conversion-focused flow

    Offer a discount or promo code after submission to recover the sale and encourage immediate checkout.

    Guide users from interaction to signup with a simple flow: game, email capture, strong call-to-action, and optional countdown timers to create urgency.

  • Single-question focus

    Ask a clear question like “What’s stopping you from completing your purchase?” to maximize responses.

  • Predefined answer options

    Include common Shopify-specific reasons (high shipping cost, long delivery time, just browsing, price too high) to simplify responses.

  • Incentive + promo code

    Offer a discount or promo code after submission to recover the sale and encourage immediate checkout.

When to use for better results

When to use for better results

  • On exit intent from cart

    Convert first-time visitors

    Trigger when shoppers are about to abandon high-intent pages — this is where feedback is most valuable.

    Turn first visits into signups or first purchases by offering an engaging reward upfront. This helps you capture attention early and build your list before users leave without taking action.

  • After checkout hesitation

    Recover exiting visitors

    Show after inactivity or delay during checkout to capture last-minute objections.

    Stop visitors right before they leave with a timely offer or discount. Exit-intent gamified popups give users a reason to stay, helping you capture leads and recover lost conversions.

  • For first-time visitors

    Drive seasonal campaigns

    Understand why new users don’t convert and identify gaps in trust, clarity, or offer.

    Highlight limited-time offers during peak periods with interactive experiences that stand out. Gamified popups help increase engagement and drive more immediate sales during high-traffic campaigns.

  • On exit intent from cart

    Trigger when shoppers are about to abandon high-intent pages — this is where feedback is most valuable.

  • After checkout hesitation

    Show after inactivity or delay during checkout to capture last-minute objections.

  • For first-time visitors

    Understand why new users don’t convert and identify gaps in trust, clarity, or offer.

Connects with any of your tools

Connects with any of your tools

and more than 20+ tools to integrate

Get inspired by CRO-ready templates

Get inspired by CRO-ready templates

How to create

How to create

Claspo - Inspire with Video Widgets
Claspo - Inspire with Video Widgets

Convert more with proven CRO tactics

Convert more with proven CRO tactics

Convert more with proven CRO tactics

See how much revenue your current popups are leaving on the table. Get started in minutes and see results right after.

See how much revenue your current popups are leaving on the table. Get started in minutes and see results right after.